FAQs

1) How do I pay for my order?
You can securely make your payment through Credit Card, Debit Card, PayPal, or Stripe — all trusted and safe payment options.

2) Will there be any hidden costs?
No hidden fees or extra charges. Shipping is 100% free worldwide, and we cover all courier costs. In case of a return, the customer only pays for return shipping.

3) Is there a money-back guarantee?

We offer a full money-back guarantee in case the order you received was incorrect or faulty. The money-back guarantee is valid for 30 days.

4) Can I make changes to my order after I’ve placed it?

Yes, you can make changes. But you’ll have to communicate the changes within the first 48 hours of your ordering – before your order is sent over to the production department for processing.

5) How to ensure my order has been placed?

You will receive an order confirmation email just after placing your order.

6) How do I track my order?

Once the order has been dispatched, you’ll be notified of it along with all details in an email. You can also track the order on the website.

7) What if I have issues with the order after receiving it?

If you have any issues with the order after its receipt, just contact our customer support as soon as you spot the issues. Considering the problem, we will then let you know how to proceed further.

8) How do I cancel my order?

Orders can be canceled before the shipment. But if the order has been dispatched, you will have to pay for the return courier and apply for a refund. For more details, read our return and exchange policy.